Conflict is upsetting in any walk of life but especially in health and social care. At MMF, we help you recognise, understand and manage the symptoms of conflict with our unique blend of  training, mediation and coaching, delivered by our expert team.

Workplace conflict has been identified as a principal psychosocial hazard; supporting the psychosocial safety of healthcare workers is a key enabler of staff wellbeing. Post COVID, healthcare staff are experiencing higher levels of aggression in their work places  –  from patients, families and colleagues.

State, territory and federal governments across Australia are introducing regulations which place obligations on employers to proactively manage these hazards and requiring them to introduce measures to prevent, manage and control the risk to employees.

Our training is evidence based and peer-reviewed and has been developed by our multi-disciplinary faculty of healthcare professionals to educate and support frontline healthcare staff.  It has become a vital element in the psychosocial safety toolkit which genuinely supports staff and helps duty holders fulfil their obligations.

First established in the UK in 2010 and headquartered in London, MMF now has a second base in Melbourne, serving Australia and New Zealand. This is our Australian website.

"The best e-learning course I have ever done"