Peer-reviewed papers

Our library of research contains links to the evidence that underpins our work and other useful resources.

Our Research

Please note that some of articles below are behind paywalls and only the abstracts are open source

Transforming training into practice with the conflict management framework: a mixed methods study

Conflict escalation in paediatric services: findings from a qualitative study

Forbat L, Teuten B, Barclay S. Archives of Disease in Childhood 2015;100:769-773.

The nature of conflict in palliative care: A qualitative exploration of the experiences of staff and family members

Karemah François, Elizabeth Lobb, Sarah Barclay, Liz Forbat. Patient Education and Counseling Volume 100, Issue 8, August 2017, Pages 1459-1465

Training paediatric healthcare staff in recognising, understanding and managing conflict with patients and families

Findings from a survey on immediate and 6-month impact
Liz Forbat, Jean Simons, Charlotte Sayer, Megan Davies, Sarah Barclay. Archives of Disease in Childhood 2017;102:250-254.

Conflict in a paediatric hospital: a prospective mixed-method study

Liz Forbat, Charlotte Sayer, Phillip McNamee, Esse Menson, Sarah Barclay. Archives of Disease in Childhood 2016;101:23-27.

Reducing healthcare conflict

Outcomes from using the conflict management framework
Liz Forbat, Sarah Barclay. Archives of Disease in Childhood 2019;104:328-332.

The Healthcare Conflict Scale

Development, validation and reliability testing of a tool for use across clinical settings
Liz Forbat, George Mnatzaganian, S Barclay. Journal of Interprofessional Care 2019; 33:6, 680-688.

Articles we have contributed to

Disagreement, mediation, arbitration: resolving disputes about medical treatment

Dominic Wilkinson, Sarah Barclay, Julian Savulescu. Lancet 2018, 391: 2302-2305.

Complexity and challenge in paediatrics: a roadmap for supporting clinical staff and families

Hilary Cass, Sarah Barclay, Clare Gerada, Daniel E Lumsden, Kaji Sritharan. Archives of Disease in Childhood Published Online First: 11 June 2019

Achieving consensus advice for paediatricians and other health professionals: on prevention, recognition and management of conflict in paediatric practice

Mike Linney, Richard D W Hain, Dominic Wilkinson, Peter-Marc Fortune, Sarah Barclay, Vic Larcher, Jacqueline Fitzgerald, Emily Arkell - Archives of Disease in Childhood 2019; 104:413-416

Our Partners and Clients in Australia and New Zealand

Children's Healthcare Australasia

Royal Children's Hospital Melbourne

Sydney Children's Hospital Network

Perth Children's Hospital

Starship Auckland

Christchurch Hospital
Matatiki - Child and Youth Health

The Medical Mediation Foundation is a not-for-profit organisation providing conflict management training and specialist mediation services to assist in preventing and managing disagreements between families and healthcare providers

CHA is a vibrant and diverse non-profit community of children’s hospitals & paediatric units across Australia & New Zealand. CHA members share a passion for continuously improving the experiences & outcomes for all children & young people requiring hospital care, and their families.

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