Advanced training

Level 4

Managing conflict between colleagues and building better teams
Teaches staff to:
how and why conflicts arise within and between teams
distinguish between conflict styles and communication preferences
use conflict de-escalation strategies
understand the requisites for functional teams and how to achieve them

Course Delivery

One-day face-to-face workshop tailored towards senior staff, team and service leads and managers who lead teams and support their workforce when conflict arises.

NOTE: This course complements the Level 1 and Level 2 training. It is recommended but not a pre-requisite for participants to have completed the Level 1 and Level 2 training.
Get in touch

Register your interest in attending our in person workshops

We are finalising our Australia workshop program for 2024. Registering your interest here ensures you receive information on course availability as soon as dates are announced. 

We also offer bespoke sessions for teams and organisations and are happy to discuss options. Or you can join one of our scheduled workshops which will be held in several Australian capital cities in 2024.
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Can't wait? If you want to get started sooner, our E-learning option, the Green Zone Course is available now
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